Lets start from the beginning shall we?
We debated and debated on what kind of flooring to choose. After finding a great deal on our bamboo floors we decided to go with them and happily took home the 25 boxes of flooring that we needed.
We didn't bother checking the flooring inside the boxes, since we had already installed this EXACT floor from this exact store in the past. We've loved how these floors look, in our living and dining rooms, office and master bedroom you can see here.
We saw the sample in the store and it looked perfect and the boxes were the exact same as what we'd had in the past. Lesson learned: even if you are 150% SURE that you have the right flooring, check the boxes. Seriously, it will give you a piece of mind and could save you money in the end (if something were to be wrong).
We hired an installer and he showed up right on time to start with the floors. About halfway through the morning, he mentioned to Ian that something looked a bit off. Ian was able to tell right away that the floors were not the same floors we had already installed in our bedroom. Since he had started from the bedroom, the old floors were right up against the new ones, and it was easy to see the difference. It was subtle, yet noticeable. Ian told him to continue with the install, thinking it could just be the lighting or the fact that the bedroom floors had changed over the past year from the sunlight.
We came home from work that evening and the installer had finished the majority of the hallway. I instantly noticed the difference and did not like the new floors. Since we had never had problems with these floors before and the boxes were labelled the same we assumed it might have been a different dye lot and that we were being too picky.
The installer came back the next day, finished the hallway and nursery and Ian managed to re-install the baseboards, fill all nail holes and caulk and paint them before I get home. I came home (and I'm going to partly blame it on pregnancy hormones, ok?), but I looked at the floors and started to cry. Like really cry. I honestly did not like the new floors AT ALL. So, we debated and finally decided to go back to the store. You can see here that the difference is pretty noticeable:
The problems were, that we had already installed 10 out of the 25 boxes of flooring so we were only able to return 15 to the store. Also, we already had paid our installer for 2 days of work and now had to start all over again. As well, the installer had custom cut multiple pieces to fit around our railing (which had taken him hours) and he would now need to do that all over again.
That night, we spend the rest of the evening ripping out the new floors. Ian would rip up each board, I would fill a crate with as many as I could and Ian would carry them downstairs and dump them in the garage. 4 hours later we were done and back to where we started from. We left a few pieces around the railing so the installer could use them as a template.
Our installer was great and said he would be fine with starting over with whatever we wanted.
The next day we went back to the store, picked up the correct flooring and brought it home. We let it acclimatize over the weekend and the installer planned to start Monday. Sunday night, Ian and I went through each and every box (allll 25 of them) and checked each and every piece of flooring to make sure it was correct. It may have been overkill, but hey, better safe than sorry (and we are honestly not going to fix this a second time...could you imagine!?)
So there you have it. With the amount of renovations we do, we expect some set-backs here and there, however flooring has been a constant problem of ours. I would highly recommend that you double and triple check any materials that you bring home for renovations. It might take a bit of time, but in the end you'll feel better knowing the right product is being installed. Back to square one!
With this mishap, we now have to pay more for the floors than anticipated, however in the end its still going to cost us less than what we budgeted (barely, but we made it!), and my true feelings are that anything worth having is going to take time...so I'm expecting the floors to look awesome :)
So there you have it, not all projects go perfectly...but it makes it all worth it in the end when they do. Have any of you experienced any similar "mishaps" during a home reno project?! Please tell us we're not the only ones!
Melissa and Ian